Welcome Aboard from the RR Team…
In the dynamic world of real estate, staying ahead means having the right information at your fingertips. At Residential Reports, we recognise that we’re an essential part of your campaign’s success, providing you with seamless service and valuable insights. As your trusted partner, we’re going to help you deliver an exceptional experience for your clients.
Our exclusive RR Agent’s App is designed to keep you organised, informed, and one step ahead. With features tailored to your needs, it ensures you have instant access to critical information related to your listings, helping you streamline your workflow and enhance your service.
Features at a glance:
- Book My inspection – The magic red button! Select the exact date and time that suit you and your client and they will receive an instant booking confirmation via sms. This is a game changing tool during listing appointments to gain trust and commitment and close the deal as you assist your vendor with essential building inspections in real time.
- Prefer to Book Another Way? – you can also use our Agent Express Booking on our website, upload a photo of your paper booking form, email, or call us… we want you to book jobs your way.
- Current Listings – view all active jobs we are managing for you at a glance.
- Waiting on Building File – track inspections waiting on Actpla building files
- My Inspections – stay organised with a detailed list of your scheduled appointments
- My Property Archive – Access a summary of past inspections, archived quarterly ~ an ideal resource for showcasing your achievements.
- Alerts – we will stay in touch with information to help you with your campaign
- Contact Us
- My Performance – monitor your online profiles and access valuable Actpla file search data to gauge market activity.
- My Settlements – It’s Pay Day! When we are given a settlement date from solicitors it will be recorded here so you can refer to this list any time to plan ahead.
- Campaign Credits – earn credits and redeem them to boost marketing campaigns, giving your clients the standout experience they deserve.
Your Questions Answered
Tell me about my privacy?
The RR App ensures the privacy of your client’s details remains protected. We utilise industry standard protocols. If the app requests permission to access your camera – this is simply a feature that allows you to take a photo of an inspection booking form to email to us, if it asks to access your calendar it is only so your inspection appointments can be added. We do not see any content from your phone whatsoever.
How do campaign credits work?
Campaign credits accrue over time as you list properties. When you have reached a certain number of credits you may choose to redeem a voucher to assist you with your general marketing. From complimentary services to shouting your vendor a night out, your campaign credits are there for you to improve your service delivery and customer experience. Note when your credits reach 1500 you will have a month to redeem before they expire… don’t worry, we will give you plenty of notice!
Campaign Credits Terms & Conditions
Campaign credits are a sales and marketing support mechanism, not a personal reward, gift, gratuity, or incentive. They are not guaranteed and cannot be redeemed for individual use. Credits are capped at 1,500. Activity beyond this cap does not earn additional credits. Credits may only be applied to your approved agency-level marketing or business services and must be disclosed to clients. They cannot be converted to gifts, or any personal benefit. “Agent’s Choice” allows agencies to direct credits toward services such as Fasttrack building files, Building or Pest Inspection services subject to availability. Please allow up to 5 business days for processing.
Important Information You Must Know Before You Use Our App
We’ve built this awesome tool just for you, and we’re thrilled you’re using it! While we strive for superhero-level accuracy, even superheroes have their off days (though ours are rare – our data entry error rate is under 1%!).
Think of this tool as your trusty sidekick, but remember, the PDF report is the ultimate authority for your client’s contract.
We hope you love using the app as much as we loved creating it. Your feedback is always welcome… it’s how we keep leveling up. Now, go out there and crush it with those listings!
