Feedback Is The Breakfast Of Champions
Diligence & Professionalism
Just a quick note of thanks to Mick for outstanding service and attention to detail in performing the termite inspection and pest control at my property yesterday. Mick was fantastic and I really appreciated his diligence, professionalism and willingness to answer my questions during the inspection.
Your company exceeded my expectations and I had a very informative call with Danielle – thank you for your assistance
Readable and clear reports
Residential Reports met my expectations, I was referred to you by my agent. Your reports are much more readable and clear in construct compared to others.
Professional, thorough, friendly & respectful
We found the whole process very effective. Your company was flexible in meeting our changed time, your representative Miles was professional, thorough, friendly and respectful and the comprehensive report was delivered in a very timely manner. We were very impressed with Residential Reports.
These reports are by far the best!
We regularly use Residential Reports, they offer quick turnaround, excellent customer service and thorough reports. These reports are by far the best, easy to read and have all the info I need to make good decisions. Couldn’t ask for more!
Very very thorough
The inspector was very very thorough and very professional
Stress free and easy
Danielle in the office was a pleasure to deal with. She was friendly and efficient. Terry completed the inspection and he was on time, professional, informative and very thorough with his inspection. All in all this has been a stress free and very easy process.
Your reports are very good, well presented and understandable. My agent referred me and you have exceeded my expectations!
Impressed with the thoroughness of the report.
I was impressed with the thoroughness of the report. I was also very impressed with the friendly service provided by Danielle. She was highly efficient and very personable. It was a pleasure to deal with her. She is an asset to your company.
Your Reports Are Much Better
We were recommended by a friend and you met our expectations, your reports are much better than others and we would engage you in the future.
On Time, Courteous, Good Turnaround!
Your reports are well presented and the information is generally above the quality and content of others. You were on time, courteous, explained what you had found and allowed discussion. A good turnaround on the final report.
Fast and Effective Service!
I am trialing your service and found your reports easy to read and the service fast and effective. You have exceeded my expectations!
Customer Service Was Excellent!
I found Residential Reports through a Google search where it was one of the highest rated and best presented options in ACT that provided a building report for buyers. I have viewed a few other reports. Your report exceeded those and our expectations because of the high quality detailed descriptions of defects along with potential remedial actions. Your customer service was excellent. The report was very detailed and presented in an easy-to-follow manner and was turned around quickly – thank you!
Happy With The Way You Dealt With Our Property
I was very happy with the way your business dealt with our property, my agent referred me to your services and report turnaround is very important to me.
Blown Away by the Level of Service
Since the moment I called Danielle bent over backwards to assist, squeezing us in, and answering all my emails so quickly.We were blown away by the level of service. Terry phoned and explained the review and report and was very clear and helpful. The report was thorough and provided very promptly which was great! We are very happy with the service and would use you again. Thank you.
We used your company previously for an older property in NSW and it was very comprehensive in relation to the issues that were identified. Your report was very good and easy to read.
We Can Rely Completely on the Quality of Your Advice
I wanted to record our deep appreciation to you, your professionalism, industry knowledge, contacts and expertise were clearly apparent. You and the team were also responsive and easy to deal with. We always felt like you were working squarely in our best interests and that we could rely completely in the soundness and quality of your certification advice. There is no way we could have achieved what we needed without RR.
Detailed & Clear
I was referred to you by my solicitor, reports were detailed and clear. The inspector was on time, friendly and thorough.
Well Presented & Courteous
Your representative (Scott) was well presented and courteous. He acted in a very professional manner and is a credit to your company. Thank you
The Customer Service Was Great!
The customer service was great. Your website makes contacting your organisation very easy. The report came the day after the inspection and you fitted in with the tenants in the property. All greatly appreciated. Thanks