Feedback Is The Breakfast Of Champions
I Would Not Hesitate To Recommend
I chose Residential Reports because of their local charity program, they were fast, professional and reasonably priced. I would not hesitate to recommend them to a friend and I will definitely be using them again next time.
There Is No Comparison
The last report that we used was when we bought the house nearly 30 years ago. There is no comparison between it and the professionalism and comprehensiveness of the report that you have prepared
Excellent ‘Nothing-Too-Much-Trouble’ Service
Major thanks as well for such excellent – nothing-too-much-trouble -service and assistance for as long as I’ve been selling houses in Canberra. I have never once been even the slightest bit disappointed and happily say so – a credit to you all.
I Couldn’t Have Asked For More!
Everything was handled extremely professionally! I’m impressed with every aspect of my dealings. I loved the fact that the inspector was right on time, and the report is very comprehensive. Your staff are courteous and helpful, great customer service from start to finish. I couldn’t have asked for more!
Fair, Honest & Extremely Professional
Your inspector was customer focused, fair honest and extremely professional in his approach. On the basis of my personal experience I would highly recommend the inspector and the organisation he represents.
Appreciate Your Flexibility
I really appreciated your flexibility when current tenants made accessing property at the scheduled appointment time impossible.
Courteous, Helpful & Friendly
The two inspectors that attended were punctual, courteous, helpful and friendly. They took renovations that made the house difficult to navigate in their stride – I will recommend you to everyone I know who requires a building inspection.
Friendly, Patient, Helpful
Given that our request for a report was short notice and urgent, I was pleasantly surprised at how efficiently the inspection was organised and carried out. For a start, I was expecting to have to arrange access with the agent but that was done within an hour of our booking and without me having to ask. The 24hr turnaround time from the booking to receiving the report was also particularly impressive as were the staff; Ashlee, who I spoke to over the phone, was very friendly, patient, helpful and put up with my incessant calls. Thank you.
A very professional, friendly and helpful company. It was a pleasure to deal with you all especially your lovely inspector.
Exceeding my Expectations
Thank you for exceeding my expectations. I appreciate a personal call from Danielle as I would have let the email fall down the list, I would refer Residential Reports again.
Positive experience from the first contact with the office staff until our last with the inspector, it was a pleasure to have him in our home. He was very professional throughout the whole process and explained the procedure and the order in which he would conduct the inspection. He was very accommodating to our needs as we have pets and worked with us to ensure the least amount of disruption. The inspector arrived on time and was finished within the estimated time frame. I would not hesitate to recommend Residential Reports to anyone who needed this service. Thank you.
Exceeded my Expectations
You exceeded my expectations, reports were very detailed and well set out.
Would Highly Recommend
Fabulous customer service, knowledgeable and friendly inspector, would highly recommend.
The quality and content of your reports is excellent compared to others out there in the market – TOP JOB!
Exceeded my Expectations
You exceeded my expectations and compared to the quality and content of other inspectors your reports were very easy to read.
Friendly and Professional Manner
As a buyer, the report is one of the most thorough I have viewed so far. It has a logical sequence and layout and gave me confidence the inspector had thoroughly investigated the property. As a buyer it was very useful being able to discuss the report with the inspector, he answered all my questions in a friendly and professional manner and gave me confidence the report was an accurate reflection of the property.
I appreciate the high quality of your product and service and have done so for some time.
Our Man Terry!
The fellow (our man Terry!) who undertook the inspection was very respectful. I was impressed that he had shoe covers for use when doing the inside work. He was quick and careful. He also explained the outcome to me as well.
Your inspector was really friendly, professional and very informative when he came to do our inspection. He answered any questions I had with knowledge that was at his fingertips. I found the whole process from booking to receiving the report on our property to be completely hassle free – thank you!
As always you and your team are very professional and I would not use anyone else if I have my way…
Prompt and Professional
The inspector was prompt and professional, a credit to your team.
The whole process was quick and easy. You called when you said you would and the inspector arrived on time. Excellent experience and I would use your service again and wouldn’t hesitate to recommend your business.
You provide an quality service, always provide solutions promptly, communicate with me clearly, your reminders via Iphone and email are terrific and I know my clients are in good hands with you.
Prompt Efficient Help
Thank you for all of your help with the reports. Everything went through really fast and very well. I appreciate your help with doing the reports without cost to me. Once again, thank you for your prompt efficient help which made things easy for me.
Exceeded my Expectations
Your service exceeded my expectations and I would recommend Residential Reports!
Prompt, Professional and Efficient
Thank you Residential Reports! Such a prompt, professional and efficient service.
Many thanks to your team. Might I also commend your young inspector. Mary and I found him to be extremely professional and also personally very engaging. He is an outstanding asset to your business. I would be grateful if you would pass on our thanks for the manner in which he conducted the inspection.